Shipping

SOUQ.DENTAL considers securing fast orders delivery as high priority issue. Therefore, we are dealing with reliable express services providers can handle client’s shipment and deliver it to any area in the ME within 3 to 8 business days after place and pay order on website. However shipping charges is 45 SAR inside Saudi Arabia for first 10kg and 2 SAR will be added for each additional kilogram, for International order shipping fees starts from 40 SAR for first 0.5kg depends on weight and destination, and this amount will be shown automatically and add to the order invoice and will be shown to client on website before pay it.

We offer Free Shipping sometimes during promotions periods.


Paying

Paying in SOUQ.DENTAL is very easy with many payments channels like our safe online payments gateways by Credit Cards or Wire Transfer for clients not prefer electronic channels. And to protect our clients we release money to vendors after 3 business day from the date of receiving shipment.


Warranty

SOUQ.DENTAL allow suppliers to sell small dental equipment "Plug n Play" only. And any device sold by SOUQ.DENTAL will be covered by supplier warranty. To arrange maintenance or replacement Contact Us or send us an email to support@souq.dental. 


Return Policy

If you are not satisfied with your order due our our courier side mistake or vendor mistake or received damaged item, you can return it for free of charge within next 3 business days of delivery and get a full refund by wire transfer to your bank account. Just contact us on the form of Contact Us or send us an email to support@souq.dental and we will refund your money after seller receive back his items.

Must ensure that the item is in its original packaging, unworn and in the same condition you received it, except case of damaged item appeared after use and proven by seller after receive the returned item by vendor.

In case buyer asked for return items after 3 business days of delivery, we will consider it as special case and SOUQ.DENTAL team will study this case to be fair with all parties.


We are seeking to make SOUQ.DENTAL safe place for all.